Terms and Conditions — m66 Platform

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," "your") and m66 ("the Platform," "we," "us," "our") in relation to your use of the m66 website, mobile application, and all services offered through them — including Sports Betting, Live Casino, Slots, Bingo, and the Game Lobby.

By registering an account, making a deposit, placing a bet, or using any feature of m66, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the platform.

m66 reserves the right to update or amend these Terms at any time. Continued use of the platform after any changes are published constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

2 Eligibility

To register and use m66, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age. m66 is strictly an adult platform. Registering while underage is a violation of these Terms and will result in immediate account closure.
• Capacity: You must have the full legal capacity to enter into a binding agreement in your jurisdiction.
• Single Account: You may hold only one account on m66. Opening additional accounts — whether in your own name or under another person's identity — is strictly prohibited.
• Own Funds: All funds deposited to your m66 account must be your own. Using funds belonging to another person, or funds obtained through fraud or illegal activity, is prohibited.
• Not a Restricted Person: Employees of m66, its affiliates, and their immediate family members are not permitted to hold player accounts.

3 Account Registration

When creating your m66 account, you are required to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact number, and a valid email address. Providing false or misleading information at registration is a direct breach of these Terms.

You are solely responsible for maintaining the confidentiality of your login credentials — username and password. Any activity that occurs under your account is your responsibility, whether or not it was authorised by you. If you suspect your account has been accessed without your permission, you must contact m66 support immediately at [email protected].

• Do not share your account credentials with any other person.
• Do not allow any other person to use your account to place bets or access games.
• Avoid using easily guessable passwords — use a combination of letters, numbers, and symbols.
• Log out of your account when using shared or public devices.

m66 reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason. Accounts found to have been registered in breach of these Terms may be closed at any time without prior notice.

4 Deposits & Payments

All deposits on m66 are processed in Pakistani Rupees (PKR). The following payment methods are currently accepted for deposits:

Deposits made via JazzCash and Easypaisa are typically credited to your m66 PKR wallet instantly. Raast and bank transfer deposits may take slightly longer depending on your bank's processing times. Minimum and maximum deposit limits vary by payment method and are displayed at the point of deposit.

• Only deposit funds that belong to you and that you can afford to use for entertainment purposes.
• m66 does not charge deposit fees, but your bank or mobile wallet provider may apply their own charges.
• Deposits made in error cannot always be reversed — contact support immediately if you believe you have deposited an incorrect amount.
• m66 reserves the right to request source-of-funds documentation for large or unusual deposits.
• Funds deposited to m66 do not earn interest.

5 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. This policy exists as a standard anti-fraud and anti-money laundering measure. If your original deposit method is no longer available, contact m66 support before requesting a withdrawal.

• Withdrawals are subject to identity verification. m66 may request a copy of your CNIC or other valid identification before processing a withdrawal.
• Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals are typically processed within 24 hours. Bank transfers may take 2–5 business days.
• Minimum withdrawal amounts are displayed in your account dashboard at the time of request.
• Any bonus funds that have not yet met the relevant wagering requirements cannot be withdrawn until those conditions are satisfied.
• Withdrawals may be delayed if there are open bets still pending settlement at the time of the request.
• m66 reserves the right to perform enhanced due diligence checks on withdrawal requests above certain thresholds.

Repeated withdrawal requests and cancellations, or patterns of depositing and withdrawing without sufficient play activity, may be flagged as suspicious behaviour. m66 reserves the right to investigate such patterns and apply withdrawal conditions accordingly.

6 Betting Rules

All Sports Betting activity on m66 — including Cricket, PSL, Football, Tennis, Basketball, Esports, and Virtual Sports — is governed by the following general rules, alongside sport-specific rules available within the platform.

• Bet Acceptance: m66 reserves the right to refuse, limit, or void any bet at its discretion. Bets are not confirmed until accepted by the system and a bet reference number is issued.
• Odds Changes: Odds can change between the time you select them and the time your bet is confirmed. If odds change before confirmation, you will be notified and given the option to accept the new odds or cancel.
• In-Play Betting: Live in-play bets — including ball-by-ball Cricket markets during PSL and international T20 matches — stand once confirmed by the system. Delays in internet connectivity are the player's responsibility.
• Void Markets: If a market is declared void — for example due to a match abandonment or technical error in odds compilation — all bets on that market are refunded to your PKR wallet at the original stake.
• Match Postponements: Cricket matches, Football fixtures, or other events postponed by more than 48 hours from the original scheduled start time will typically have all bets voided. Specific rules apply per sport.
• Errors in Odds: If m66 inadvertently offers odds that are materially incorrect due to a technical or human error, m66 reserves the right to void affected bets even after they have been placed and initially confirmed.
• Maximum Bet Limits: Maximum stake limits apply per market and may vary by sport, event, and market type. These limits are set at m66's discretion and may be adjusted for individual accounts.
• Accumulator Bets: Accumulator (parlay) bets are available on eligible markets. If one or more selections in an accumulator are voided, the bet is recalculated with the remaining selections.

7 Casino & Games

m66 offers a range of casino and gaming products including Live Casino (roulette, blackjack, baccarat, game show formats), Slots, Bingo, and a full Game Lobby. All games available on m66 are operated using certified Random Number Generator (RNG) technology or supplied by third-party providers whose products are independently tested.

• Game outcomes are determined by certified RNG systems or live dealer dealing. m66 does not manipulate outcomes.
• Disconnection during a game round — whether due to your device, your internet connection, or a platform issue — is handled differently depending on the game type. In most cases, the round completes automatically. Bingo tickets remain active through any connectivity interruption.
• Game rules specific to each title are available within the game interface. It is your responsibility to read those rules before playing.
• m66 reserves the right to suspend or remove any game from the Game Lobby at any time, with or without prior notice.
• Winnings from casino games and slots are credited to your PKR wallet immediately upon round completion.

8 Bonuses & Promotions

m66 offers bonuses, free bets, deposit match promotions, and other promotional rewards from time to time. Each promotion has its own specific terms — these are published alongside the relevant offer and form part of these Terms by reference.

• Wagering Requirements: All bonuses are subject to wagering (rollover) requirements before any portion of the bonus or associated winnings can be withdrawn. The specific requirement (e.g., 10x, 20x) is stated on the promotion page.
• Eligibility: Promotions may be restricted to new registrations, specific payment methods, or specific game categories. Always check promotion-specific terms before opting in.
• Bonus Abuse: Using multiple accounts, exploiting technical errors, placing opposing bets across accounts, or any other form of bonus manipulation will result in the cancellation of all associated bonuses and may lead to permanent account closure.
• Bonus Expiry: Bonuses that are not used or wagered within the stated validity period will expire and be removed from your account automatically.
• One Bonus at a Time: Unless stated otherwise in a specific promotion's terms, only one active bonus can be held in your account at any given time.
• m66's Right to Amend: m66 reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled mid-cycle, any wagering already completed before the cancellation date will be taken into account fairly.

9 Prohibited Conduct

The following activities are strictly prohibited on m66. Engaging in any of these will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering more than one account — whether under your own identity or another person's.
• Using automated software, bots, scripts, or any other tool to place bets or access games in a non-human manner.
• Exploiting software bugs, glitches, or errors in the platform to gain an unfair advantage. Any winnings obtained through exploitation may be voided.
• Engaging in match-fixing, insider betting, or placing bets based on information not available to the general public.
• Colluding with other players in poker, live casino, or any competitive game format on m66.
• Using m66 to launder funds or process transactions linked to any unlawful activity.
• Threatening, harassing, or abusing m66 staff or other users through any communication channel.
• Attempting to access another player's account, or any part of m66's backend systems, without authorisation.
• Providing false identity information, including forged documents during any verification process.

10 Account Suspension & Closure

m66 reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Common reasons for account action include — but are not limited to — breach of these Terms, suspected fraud, failure to complete identity verification, or unusual betting patterns that suggest exploitation of the platform.

• Where an account is suspended pending investigation, the player will be notified by email to the address registered on the account.
• If the investigation concludes that a breach has occurred, m66 may withhold some or all funds in the account depending on the nature of the breach.
• Players who wish to voluntarily close their account may do so by contacting m66 support. Any outstanding settled balance will be processed for withdrawal in line with standard withdrawal terms.
• Self-exclusion requests — where a player wishes to restrict their own access for a set period — are handled through the Responsible Gaming tools available in the platform settings.

11 Privacy & Data

m66 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Personal data collected includes registration details, transaction history, betting activity, device and browser information, and communication records. This data is used to operate the platform, process payments, verify identity, prevent fraud, and comply with applicable obligations.

• m66 does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors (such as JazzCash and Easypaisa) and identity verification providers as necessary to operate the platform.
• You have the right to request a copy of the personal data m66 holds about you by contacting [email protected].

12 Responsible Gaming

m66 is committed to supporting responsible gaming practices. The platform is intended as a form of adult entertainment and should never be used as a source of income or a way to recover financial losses. If at any point your gaming behaviour feels out of control, m66 encourages you to make use of the self-management tools available on the platform.

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session Reminders: Enable session time reminders so you receive regular alerts about how long you have been active on the platform.
• Self-Exclusion: Request a self-exclusion period of 30 days, 90 days, 6 months, or longer. During a self-exclusion period, your account will be inaccessible and you will not receive promotional communications.
• Reality Checks: Periodic pop-up notifications can be enabled to remind you of your current session duration and activity level.

For more detail on all available tools and guidance on managing your gaming, visit the Responsible Gaming page. m66 strongly encourages all players to read that page and use the tools provided — especially if you are new to online betting or gaming platforms.

13 Limitation of Liability

To the fullest extent permitted by applicable law, m66 accepts no liability for any loss or damage — direct, indirect, incidental, or consequential — arising from your use of the platform. This includes but is not limited to:

• Loss of funds as a result of bets placed on the platform.
• Technical failures, system downtime, or connectivity issues that prevent bet placement or game access.
• Errors in odds or game results that are subsequently corrected in line with these Terms.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any delay in deposit crediting or withdrawal processing caused by third-party payment providers such as JazzCash, Easypaisa, or your bank.

m66 does not guarantee that the platform will be available at all times or free from technical errors. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all features. m66 will make reasonable efforts to notify players of planned downtime in advance where possible.

14 Changes to These Terms

m66 reserves the right to update, amend, or replace these Terms at any time without prior notice. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. It is your responsibility to review these Terms regularly.

Continued use of m66 — including logging in, placing a bet, or making a deposit — after any amendment has been published constitutes your acceptance of the updated Terms. If you do not agree with a change, you should cease using the platform and contact support to request account closure.

Where a change is material and likely to significantly affect your use of the platform, m66 will make reasonable efforts to notify registered users by email to the address on file, though this is not guaranteed in all circumstances.

15 Contact & Support

If you have any questions about these Terms and Conditions, or about any aspect of your m66 account, our support team is available 24 hours a day, 7 days a week — including during PSL season and major international Cricket series.

• Email: [email protected] (displayed as text only — do not send sensitive account data by email)
• Live Chat: Available directly from within your m66 account dashboard — the fastest way to reach the support team.
• Response Times: Live chat queries are typically responded to within a few minutes. Email queries within 24 hours.

For queries specifically about responsible gaming tools, self-exclusion, or deposit limit adjustments, please visit the Responsible Gaming page first, where most self-service options are available without needing to contact support.